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Service & Support
We are well known for our excellent
customer support, whether it is an intense install of machinery, or simply
modifying code quickly for you.
Contact Jay Landis for automation machinery service requests, 24/7:
1.408.203.9539. Email:
Jay@BigBearAutomation.com |
Contact Pat Heath to arrange for
engineering support, 24/7:
1.408.887.8616. Email:
Pat@BigBearAutomation.com |
| For Orbital Shaker product engineering
support, call 1.510.333.4338 or email at
Shaker@BigBearAutomation.com. A product
engineer will respond to you. |
| For questions or service
for a MomDevice, please have your Serial Number (VXxxxxxxxxxx) and
email
Support@MomDevice.com.
A product engineer will respond to you. |
| We also have
available almost all software and engineering documentation for all projects online,
and we can grant you access. Contact
Jim@BigBearAutomation.com for online access. |
Support Request Form
Use our handy support form. We respond within 4 hours 24/7/365.
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