Service & Support
We are well known for our excellent customer support, whether it is an intense install of machinery, or simply modifying code quickly for you.
 
Contact Jay Landis for automation machinery service requests, 24/7:
1.408.203.9539. Email: Jay@BigBearAutomation.com
Contact Pat Heath to arrange for engineering support, 24/7:
1.408.887.8616. Email: Pat@BigBearAutomation.com
For Orbital Shaker product engineering support, call 1.510.333.4338 or email at Shaker@BigBearAutomation.com. A product engineer will respond to you.
For questions or service for a MomDevice, please have your Serial Number (VXxxxxxxxxxx) and email Support@MomDevice.com. A product engineer will respond to you.
We also have available almost all software and engineering documentation for all projects online, and we can grant you access. Contact Jim@BigBearAutomation.com for online access.

Support Request Form
Use our handy support form. We respond within 4 hours 24/7/365.

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Product Category:

Automation
Orbital Shaker
MomDevice.com

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For inquiries, sales, support or service send email to:
Info@BigBearAutomation.com
or go to our inquiry form

© 2008 Big Bear Automation, Inc.